Highland Park, Michigan, USA – December 9, 2024 – Qualfon, single source provider of world-class Customer Experience solutions, announced the acquisition of select client relationships and related assets from Rainbow Graphics, expanding its print and digital service offerings for clients across the United States. This strategic addition brings longstanding client relationships to Qualfon’s print arm, MAR Graphics, and continues both parties’ dedication to quality and service excellence.
Qualfon will broaden the services available to these clients, who will now have access to expanded print and fulfillment solutions, including pressure seal and integrated products as well as the latest in variable data print (VDP) and integrated digital marketing capabilities. Clients will benefit from advanced production options, such as state-of-the-art speed roll-to-roll Ink Jet printing as well as a fleet of sheet fed printers, a full-service bindery and lettershop, and high-speed postal entry—all managed with SOC 2 and HIPAA-compliant facilities to meet stringent data and privacy requirements. The seamless transition will be managed through the hiring of key team members with a strong commitment to business continuity, ensuring the high standards and service quality clients expect.
“We’re thrilled to welcome these clients and team members into the Qualfon family,” Robert Mason, Managing Director, said. “This acquisition strengthens our print and digital solutions, ensuring a seamless transition and providing clients with even greater service options. At Qualfon, we’re committed to supporting growth and creating sustainable employment in the communities we serve. We look forward to the opportunities this acquisition brings.”
Claude Koszuta Jr., Vice President of Rainbow Graphics, said, “I’m thrilled to see our clients benefit from expanded state of the art capabilities through this transaction. We are excited for our employees as they continue to serve clients with the same quality and customer service they have come to expect.”
“We’ve always prided ourselves on providing dependable, high-quality service. As we move these operations to Qualfon, clients can count on Qualfon and our employees to provide a seamless transition, backed by enhanced capabilities and continued operational excellence,” Jeff Koszuta, President of Rainbow Graphics, said. “This transaction strengthens our operations while preserving the reliability and standards our clients expect.”
This acquisition underscores Qualfon’s mission to offer sustainable employment opportunities while enhancing service capabilities for customers. By integrating Rainbow Graphics’ assets, Qualfon will support the growth of its Valmeyer, Illinois location, increasing print and digital production to fulfill higher volumes and take on additional projects for existing and new clients. With more than 100 years of combined experience in high-quality, mission-critical communications, Qualfon and its Illinois team are ready to offer best-in-class solutions across the print and digital landscape.
About Qualfon
At Qualfon, we provide our clients with proven solutions that deliver remarkable experiences at life’s critical moments and lead to meaningful business outcomes. These solutions strike the perfect balance between the latest in technology and automation with the best global talent to ensure the most engaging human experience for our customers.
Simply put, we make the routine exceptional, giving you the customer experience you deserve.
Discover how Qualfon can enhance your brand’s journey at qualfon.com.
About Rainbow Graphics
Rainbow Graphics, a family-owned business with a longstanding commitment to quality and reliability, has been a trusted name in print and digital services, serving clients nationwide. With this acquisition, Rainbow Graphics’ clients can expect an expanded suite of services and the same excellent service standards as they transition into the Qualfon family. This new chapter allows Qualfon to build on Rainbow’s legacy, offering clients even greater resources and capabilities in print and digital solutions.
