Highland Park, Michigan – June 20, 2024 – Qualfon, a leading global provider of business services, is excited to announce a strategic partnership with Accurity Solutions, a prominent leader in trust and safety as a service. This collaboration aims to enhance Qualfon’s trust and safety practices by providing innovative solutions that safeguard consumers, fortify brand integrity and cultivate trust through positive interactions and experiences.

Qualfon brings extensive global experience and reach to the partnership, offering Trust and Safety solutions across 27 locations worldwide. Our tailored trust and safety solutions and adaptable operating models empower platforms to address unique challenges effectively at scale.

Accurity Solutions was founded by CEO Emily Gonzales with Arjun Bedi serving in an advisory role and has established itself as a critical player in trust and safety. The company’s advisory board focuses on developing robust guardrails to protect customer data and prevent fraudulent and violating activities. Accurity Solutions is renowned for its insightful panels and sought-after expertise.

Enhancing Trust and Safety as a Service
Through this partnership, Qualfon will combine its operational excellence with Accurity Solutions’ industry-leading experience in trust and safety. This collaboration will allow Qualfon to further refine its methodologies, strengthen policy frameworks and provide comprehensive protection for vendors and clients. This service is crucial in an era where trust and safety have become vital components for marketplaces across industries. Companies must grapple with complex issues, from misinformation to rapidly evolving threats, to effectively safeguard their users from harmful content.

Ike Ahmed, SVP at Qualfon and our authority on trust and safety solutions, expressed enthusiasm about the partnership: “Our collaboration with Accurity Solutions marks a significant step forward in our commitment to delivering exceptional trust and safety services. By merging our operational excellence with Accurity’s expertise, we can provide comprehensive solutions that effectively meet the escalating demand for security in the marketplace.”

Driving Industry Standards and Best Practices
The partnership is not just about offering a service; it’s about setting industry standards. As companies increasingly recognize the importance of safety and trust, Qualfon and Accurity Solutions are poised to lead the way in providing best-in-class solutions that are both proactive and preventative. By integrating advanced threat detection technologies and developing comprehensive content moderation strategies, we aim to mitigate risks and uphold the highest standards of digital safety.



About Qualfon
Qualfon is a global business services company providing multichannel customer engagement, lead generation, end-to-end integrated marketing, print and fulfillment solutions. Qualfon delivers superior customer experiences while helping companies reduce costs. Qualfon’s approximately 16,000 employees serve international brands across many industries, and the company’s intelligent outsourcing locations span the United States, the Philippines, Guyana, Colombia, Mexico, Costa Rica, Canada and India. Qualfon practices its mission to “be the best and make each person’s life better” by investing holistically in clients, their customers, our employees, their families and the local communities in which we operate.

About Accurity Solutions
Accurity Solutions is a leading advisory firm specializing in trust and safety. Founded by Emily Gonzales, the firm is dedicated to providing comprehensive analysis and improvement of trust and safety measures for companies worldwide. Accurity Solutions is committed to setting industry benchmarks and helping businesses safeguard their operations against fraud and violating content and ensuring secure practices.0-523-5867 for more information.

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