Highland Park, Michigan, USA – April 5, 2024 – Qualfon, a global business services provider, proudly welcomes Christian Bosse as the new Senior Vice President of Strategic Account Management. Christian brings an exceptional track record of strategic leadership in customer-centric roles.
Prior to joining Qualfon, Christian served as the Chief Customer Officer at Foundever, where he led strategic account management for the US market. He was also instrumental in orchestrating the merger of the Skyes and Sitel client services teams, contributing to year-over-year growth achieved through navigating complex market needs, ensuring customer satisfaction through innovation, and fostering a culture of excellence within the account management organization.
“Christian Bosse is an outstanding fit for the Qualfon culture. His proven ability to deliver consistent performance for our clients aligns perfectly with our clients’ objectives and goals,” said Dave Drayton, Chief Sales & Solutions Officer at Qualfon. “We are thrilled to have Christian on board to lead our Strategic Account Management team and contribute to our clients’ ongoing success.”
Christian’s professional journey is marked by strategic leadership, a results-oriented approach, and a keen focus on driving innovation, thought leadership, and exceeding customer expectations. His extensive experience includes building and leading global teams in a very competitive customer experience market and rigor around delivering quality services. Christian holds an MBA in Marketing and Strategic Management from Regis University in Denver, CO, and a BA in English with a minor in Spanish.
“What sets Qualfon apart for me is its mission,” Christian said. He continued, “While many mid-market companies are solely focused on maximizing shareholder profit, Qualfon stands out by combining financial success with a meaningful purpose and creating value for all stakeholders.”
About Qualfon
Qualfon is a global business services company providing multichannel customer engagement, lead generation, end-to-end integrated marketing, print and fulfillment solutions. Qualfon helps companies reduce costs and deliver superior customer experiences. Qualfon’s approximately 16,000 employees serve international brands across many industries, and the company’s intelligent outsourcing locations span the United States, the Philippines, Guyana, Colombia, Mexico, Costa Rica, Canada and India. Qualfon practices its mission to “be the best and make each person’s life better” by investing in its employees to ensure better care for clients and customers.
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