Highland Park, Michigan, USA – February 7, 2024 – Qualfon, a global business services provider, proudly announces the appointment of Rob Deal as Senior Vice President, Healthcare and Insurance. Rob brings more than 35 years of unparalleled experience in sales within the healthcare market, spanning health insurance, provider services and pharmaceuticals.
In his previous employment, Rob served as Senior Vice President, Healthcare and Insurance, overseeing joint managerial responsibilities and individual contributions. His leadership was instrumental in successfully selling customer experience solutions to various healthcare entities. Managing a dedicated team, Rob strategically set the direction for the largest vertical, which constituted 80% of all sales and revenue.
Dave Drayton, Chief Sales and Marketing Officer at Qualfon, expressed his enthusiasm about Rob joining the leadership team, stating, “We are delighted to welcome Rob Deal to our organization. His three decades of experience in healthcare sales, coupled with his proven track record of achieving and exceeding sales targets, make him an invaluable addition to our sales leadership team. We look forward to leveraging his expertise to enhance our presence and success in the healthcare and insurance markets.”
Rob has held many pivotal roles at esteemed organizations, each contributing to his extensive and distinguished career in the healthcare industry.
“I’m truly excited about Qualfon because of our nimble approach to fostering an environment and culture that actively supports the growth of our business in healthcare,” said Rob Deal. “Qualfon isn’t just about talking the talk; we have deliberate reasons to walk the walk, backed by the unique ability and eagerness to navigate challenges that larger firms simply can’t match.” Rob continued, “Joining this robust team of professionals is an opportunity I eagerly embrace and I look forward to contributing to our shared success.”
Qualfon is a global business services company providing multichannel customer engagement, lead generation, end-to-end integrated marketing, print and fulfillment solutions. Qualfon helps companies reduce costs and deliver superior customer experiences. Qualfon’s approximately 15,000 employees serve international brands across many industries, and the company’s intelligent outsourcing locations span the United States, the Philippines, Guyana, Colombia, Mexico, Costa Rica, Canada and India. Qualfon practices its mission to “be the best and make each person’s life better” by investing in its employees to ensure better care for clients and customers.
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Christina will continue to enhance and refine Qualfon’s programmatic approach to mergers and acquisitions, with a keen emphasis on cultivating enduring value for the company.
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