Services
What can our Sales Solutions provide?
In addition to our customers-first sales culture, we use powerful, data-driven marketing tactics to qualify leads and close sales. We support inbound and outbound sales programs, including B2B inside sales and B2C sales, retention/win-back and appointment setting.
Sales Solutions
- Inbound/outbound B2B and B2C telesales
- Inside sales, order taking and processing
- Lead generation, nurturing and qualification
- Cross-sell and up-sell programs
- Insurance enrollment capabilities
- Comprehensive sales support
- Retention and re-selling expertise
- Multichannel sales process with proactive sales chat
What does this mean for your business?
Real-Time Sales Reporting
With continual Six Sigma-based practices, proven processes, and advanced technology such as speech analytics, we identify opportunities to up-sell for more revenue and cross-sell for increased conversions—right while we have the customer’s attention.
New Customer Acquisition
Our comprehensive experience offers a diverse array of sales support to the customers of some of world’s most successful companies. We can meet and exceed conversation rates and hit your sales goals through our performance-driven sales interactions using multichannel platforms, inbound/outbound telesales, and B2B or B2C verticals.
Sales Training and Incentives
Along with a lively environment and energetic, engaged supervisors, our proven sales methodology, extensive training, and unique incentive programs align agent compensation to client’s desired outcome.
Expert Sales Support
Trained, enthusiastic and engaged agents with a consistent track record of meeting and exceeding Key Performance Indicators provide high-quality service and support.
Results
Reduces Cancellation
Achieve 83% reduction in cancellation rate for the world’s largest communication company.
Boosts Sales
Partner with the number one provider in sales conversion among all BPS providers for leading telecommunication company.
Increases Conversion Rates
Align with global leader who has earned the sales award for highest conversation rate of inbound sales in pay-for-performance conversion marketing.
