Press Releases

Highland Park, Michigan, USA – August 15, 2024 – Qualfon, single source provider of world-class Customer Experience solutions, proudly announces the appointment of Ian Jones as its inaugural Chief Marketing Officer (CMO). Ian Jones brings a distinguished background,...

Qualfon, a global business services provider, proudly welcomes Christian Bosse as the new Senior Vice President of Strategic Account Management. Christian brings an exceptional track record of strategic leadership in customer-centric roles.

Qualfon, a global business services provider, is proud to welcome Christina Ungaro as its Chief Global Mergers & Acquisitions Officer.
Christina will continue to enhance and refine Qualfon’s programmatic approach to mergers and acquisitions, with a keen emphasis on cultivating enduring value for the company.

Qualfon, a global business services provider, proudly announces the appointment of Rob Deal as Senior Vice President, Healthcare and Insurance. Rob brings more than 35 years of unparalleled experience in sales within the healthcare market, spanning health insurance, provider services and pharmaceuticals.

Highland Park, Michigan, USA – January 18, 2024 – Qualfon, a premier Customer Experience and Marketing Services provider, is excited to announce the successful completion of the acquisition of VOXDATA Solutions, a distinguished call center located in the...

Highland Park, Michigan, USA – January 17, 2024 – Qualfon, a global business services provider, is pleased to announce a significant leadership transition. Doug Kearney, formerly President and Chief Operating Officer, has been appointed as Chief Executive Officer...

Qualfon, a global business services (GBS) provider, was recognized as a Major Contender in the Customer Experience Management (CXM) in the Americas – Service Provider Landscape with PEAK Matrix® Assessment 2022. This is Qualfon’s fourth year of being acknowledged on the assessment. This accomplishment is a direct result of Qualfon’s commitment to helping clients transform their businesses by investing in a full suite of capabilities.

Qualfon, a global business services provider, has opened a new state-of-the-art engagement center in Paseo de la Reforma, Mexico City. The nearshore operation provides industry-leading employee tenure rates, reduction in costs and enhanced customer experiences for clients and prospects.

Qualfon, a full-service business process outsourcing (BPO) provider, is proud to be recognized on Comparably’s 2021 Top 100 Large companies list (more than 500 employees) for the Best Companies for Diversity Award. The award was based on 15 million ratings from employees of color across 70,000 companies.

Qualfon has been recognized as a leader on the 2022 Global Outsourcing 100® list by the International Association of Outsourcing Professionals (IAOP®). This is an annual listing of the world’s top service providers that are acknowledged for providing the full suite of outsourcing services.

Highland Park, Michigan, USA – August 15, 2024 – Qualfon, single source provider of world-class Customer Experience solutions, proudly announces the appointment of Ian Jones as its inaugural Chief Marketing Officer (CMO). Ian Jones brings a distinguished background,...

Qualfon, a global business services provider, proudly welcomes Christian Bosse as the new Senior Vice President of Strategic Account Management. Christian brings an exceptional track record of strategic leadership in customer-centric roles.

Qualfon, a global business services provider, is proud to welcome Christina Ungaro as its Chief Global Mergers & Acquisitions Officer.
Christina will continue to enhance and refine Qualfon’s programmatic approach to mergers and acquisitions, with a keen emphasis on cultivating enduring value for the company.

Qualfon, a global business services provider, proudly announces the appointment of Rob Deal as Senior Vice President, Healthcare and Insurance. Rob brings more than 35 years of unparalleled experience in sales within the healthcare market, spanning health insurance, provider services and pharmaceuticals.

Highland Park, Michigan, USA – January 18, 2024 – Qualfon, a premier Customer Experience and Marketing Services provider, is excited to announce the successful completion of the acquisition of VOXDATA Solutions, a distinguished call center located in the...

Highland Park, Michigan, USA – January 17, 2024 – Qualfon, a global business services provider, is pleased to announce a significant leadership transition. Doug Kearney, formerly President and Chief Operating Officer, has been appointed as Chief Executive Officer...

Qualfon, a global business services (GBS) provider, was recognized as a Major Contender in the Customer Experience Management (CXM) in the Americas – Service Provider Landscape with PEAK Matrix® Assessment 2022. This is Qualfon’s fourth year of being acknowledged on the assessment. This accomplishment is a direct result of Qualfon’s commitment to helping clients transform their businesses by investing in a full suite of capabilities.

Qualfon, a global business services provider, has opened a new state-of-the-art engagement center in Paseo de la Reforma, Mexico City. The nearshore operation provides industry-leading employee tenure rates, reduction in costs and enhanced customer experiences for clients and prospects.

Qualfon, a full-service business process outsourcing (BPO) provider, is proud to be recognized on Comparably’s 2021 Top 100 Large companies list (more than 500 employees) for the Best Companies for Diversity Award. The award was based on 15 million ratings from employees of color across 70,000 companies.

Qualfon has been recognized as a leader on the 2022 Global Outsourcing 100® list by the International Association of Outsourcing Professionals (IAOP®). This is an annual listing of the world’s top service providers that are acknowledged for providing the full suite of outsourcing services.

Highland Park, Michigan, USA – August 15, 2024 – Qualfon, single source provider of world-class Customer Experience solutions, proudly announces the appointment of Ian Jones as its inaugural Chief Marketing Officer (CMO). Ian Jones brings a distinguished background,...

Qualfon, a global business services provider, proudly welcomes Christian Bosse as the new Senior Vice President of Strategic Account Management. Christian brings an exceptional track record of strategic leadership in customer-centric roles.

Qualfon, a global business services provider, is proud to welcome Christina Ungaro as its Chief Global Mergers & Acquisitions Officer.
Christina will continue to enhance and refine Qualfon’s programmatic approach to mergers and acquisitions, with a keen emphasis on cultivating enduring value for the company.

Qualfon, a global business services provider, proudly announces the appointment of Rob Deal as Senior Vice President, Healthcare and Insurance. Rob brings more than 35 years of unparalleled experience in sales within the healthcare market, spanning health insurance, provider services and pharmaceuticals.

Highland Park, Michigan, USA – January 18, 2024 – Qualfon, a premier Customer Experience and Marketing Services provider, is excited to announce the successful completion of the acquisition of VOXDATA Solutions, a distinguished call center located in the...

Highland Park, Michigan, USA – January 17, 2024 – Qualfon, a global business services provider, is pleased to announce a significant leadership transition. Doug Kearney, formerly President and Chief Operating Officer, has been appointed as Chief Executive Officer...

Qualfon, a global business services (GBS) provider, was recognized as a Major Contender in the Customer Experience Management (CXM) in the Americas – Service Provider Landscape with PEAK Matrix® Assessment 2022. This is Qualfon’s fourth year of being acknowledged on the assessment. This accomplishment is a direct result of Qualfon’s commitment to helping clients transform their businesses by investing in a full suite of capabilities.

Qualfon, a global business services provider, has opened a new state-of-the-art engagement center in Paseo de la Reforma, Mexico City. The nearshore operation provides industry-leading employee tenure rates, reduction in costs and enhanced customer experiences for clients and prospects.

Qualfon, a full-service business process outsourcing (BPO) provider, is proud to be recognized on Comparably’s 2021 Top 100 Large companies list (more than 500 employees) for the Best Companies for Diversity Award. The award was based on 15 million ratings from employees of color across 70,000 companies.

Qualfon has been recognized as a leader on the 2022 Global Outsourcing 100® list by the International Association of Outsourcing Professionals (IAOP®). This is an annual listing of the world’s top service providers that are acknowledged for providing the full suite of outsourcing services.

Highland Park, Michigan, USA – August 15, 2024 – Qualfon, single source provider of world-class Customer Experience solutions, proudly announces the appointment of Ian Jones as its inaugural Chief Marketing Officer (CMO). Ian Jones brings a distinguished background,...

Qualfon, a global business services provider, proudly welcomes Christian Bosse as the new Senior Vice President of Strategic Account Management. Christian brings an exceptional track record of strategic leadership in customer-centric roles.

Qualfon, a global business services provider, is proud to welcome Christina Ungaro as its Chief Global Mergers & Acquisitions Officer.
Christina will continue to enhance and refine Qualfon’s programmatic approach to mergers and acquisitions, with a keen emphasis on cultivating enduring value for the company.

Qualfon, a global business services provider, proudly announces the appointment of Rob Deal as Senior Vice President, Healthcare and Insurance. Rob brings more than 35 years of unparalleled experience in sales within the healthcare market, spanning health insurance, provider services and pharmaceuticals.

Highland Park, Michigan, USA – January 18, 2024 – Qualfon, a premier Customer Experience and Marketing Services provider, is excited to announce the successful completion of the acquisition of VOXDATA Solutions, a distinguished call center located in the...

Highland Park, Michigan, USA – January 17, 2024 – Qualfon, a global business services provider, is pleased to announce a significant leadership transition. Doug Kearney, formerly President and Chief Operating Officer, has been appointed as Chief Executive Officer...

Qualfon, a global business services (GBS) provider, was recognized as a Major Contender in the Customer Experience Management (CXM) in the Americas – Service Provider Landscape with PEAK Matrix® Assessment 2022. This is Qualfon’s fourth year of being acknowledged on the assessment. This accomplishment is a direct result of Qualfon’s commitment to helping clients transform their businesses by investing in a full suite of capabilities.

Qualfon, a global business services provider, has opened a new state-of-the-art engagement center in Paseo de la Reforma, Mexico City. The nearshore operation provides industry-leading employee tenure rates, reduction in costs and enhanced customer experiences for clients and prospects.

Qualfon, a full-service business process outsourcing (BPO) provider, is proud to be recognized on Comparably’s 2021 Top 100 Large companies list (more than 500 employees) for the Best Companies for Diversity Award. The award was based on 15 million ratings from employees of color across 70,000 companies.

Qualfon has been recognized as a leader on the 2022 Global Outsourcing 100® list by the International Association of Outsourcing Professionals (IAOP®). This is an annual listing of the world’s top service providers that are acknowledged for providing the full suite of outsourcing services.